Privacy Policy

TekMegha – Digital Profiles, Billing, Websites & Business Tools

This Privacy Policy explains how TekMegha ("we", "us", "our") collects, uses, stores, and shares information when you use our websites, mobile applications, and related services (the "Service"). By using the Service, you agree to the practices described here.

1. Information we collect

Depending on how you use TekMegha, we may collect:

• Account information: name, email address, phone number, login credentials, and profile details.
• Business and store data: business name, store settings, branding, services, team members, invoices, orders, appointments, and other records you create.
• Customer data: information about your customers or patients that you upload or manage through the platform (for example, names, contact details, treatment notes, or enquiry forms).
• Payment and billing data: subscription or platform payment details processed through our payment partners (we do not store full card numbers where a processor handles payment).
• Usage and device data: IP address, browser type, device identifiers, pages viewed, and diagnostic logs to secure and improve the Service.
• Communications: messages you send to support and content of emails triggered by the Service.

2. How we use information

We use collected information to:

• Provide, maintain, and improve the Service.
• Authenticate users and manage accounts.
• Send service-related emails and notifications (including store activity, customer enquiries, invoices, and account alerts).
• Process subscriptions and platform billing.
• Respond to support requests and enforce our Terms.
• Detect fraud, abuse, and security incidents.
• Comply with legal obligations.

3. Email and data delivery

As part of normal operations, TekMegha may deliver store data, business information, customer records, invoices, enquiries, or reports by email to you, your team, or recipients you configure. By using the Service, you acknowledge that such email delivery may occur.

You are responsible for ensuring that email addresses you provide are correct and that you have the right to share customer data through the platform.

4. How we share information

We do not sell your personal information. We may share data:

• With service providers who help us host, email, analyze, or secure the Service (under contractual confidentiality obligations).
• With your direction when you publish a profile, share invoices, or otherwise make information visible to your customers or the public.
• For legal reasons if required by law, court order, or to protect rights, safety, and security.
• In a business transfer such as a merger, acquisition, or asset sale, subject to this Policy.

Transactions or communications between a business/profile owner and an end customer are between those parties. TekMegha is not responsible for how those parties handle each other's data outside the platform.

5. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. When you request account deletion, see our Account Deletion page for details on what is removed and what may be retained.

6. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; you use the Service at your own risk and should keep your credentials confidential.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal data. To exercise these rights, contact info@tekmegha.com. You may also update profile information in the app where available.

Business users who store customer data must honor applicable privacy rights of their own customers.

8. Children's privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without appropriate consent.

9. International users

Your information may be processed in countries other than where you reside. By using the Service, you consent to such processing subject to applicable law.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date below will change when we do. Continued use of the Service after updates means you accept the revised Policy.

11. Contact

Questions about this Privacy Policy: info@tekmegha.com

Last updated: July 2026